Frequently Asked Questions
How does we develop a secure websites ?
- We keep our code always up to date
- Our code prevent SQL injections
- All data are validated in client side and server side
- We use a powerful password policy
- We prevent uploading any script files or executable files on your server -Uploaded files always validated-
- SSL (We use it upon your request)
How long does a new website usually take to create?
Generally speaking for a basic website, we can usually have the website up and running live within few days.
I Need Some Changes On My Web Site Or Template. Do You Provide That Service?
Yes! For one time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.
If Design Templates Aren't Such A Great Idea, Why Will You Be Offering Them In The Future?
As with all of our custom designs, our templates will conform to important usability principals and be built from the ground up using solid, search engine friendly techniques. We use Cascading Style Sheets (CSS), which facilitate changes to a site's visual appearance and overall layout. Not only does it reduce design time modifications, but it also also provides greater control in constructing a design just the way you want it.
What is The best approach for content maintenance on my site?
We provide website content management solutions for clients who need ongoing updates to their website.
Whether you work in-house or outsource your website maintenance to us, we design portal content management solutions for quick and easy management of your
I accidentally deleted a page, what can I do?
Accidents do happen and most of our clients by default have backup service as part of their annual hosting account. simply call us right away and we can check the last backup on the server to recover your data.
Can I See My Website While It's In Progress?
Absolutely! in fact, we encourage it. we build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. during this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
What Kind Of Technology Do You Support?
- ASP.Net 3.5, 4 , 4.5
- MS SQL Server 2012
Are Any Other Services Included In Your Web Design And Development Costs?
Yes. our web design and development service includes configuration of
your email accounts, detailed monthly traffic reports and basic search
engine optimization services. basic SEO includes submission of your site
to the major search engines, and the setup of your primary metatag
information (page Title, description and keywords). additionally, your
site is built from the ground up with search engine friendly
technologies and methods.
Don’t have backup service in your plan? Contact the office staff to get more information on this valuable feature. Email Service. Do I buy seperately or what?
Email service/hosting is standard with all our hosting plans. we do offer separate email hosting packages if needed on a different platform. call us for complete details.
Do you have designers on staff? Can I use an outside resource?
Yes and yes! We have a talented team of designers who know how to design for the web. What does that mean? Well, not all designers understand the difference between creating a design for a magazine or printed piece versus designing for a website experience. Our designers focus on creating the look that's right for you, while keeping in mind the end user-experience, as well. We want to make sure your website will load into the browser quickly, and users can easily navigate to the information they are seeking. We also work with a variety of local and national marketing firms or independent contractors. What is the best fit for you is priority.
How do you approach bidding a project?
How much time it takes to put together a scope of work depends on the size of the project. The first step is a phone conversation. You will most likely speak with responsible of project , or another project lead on our team. he will ask you some basic questions, including:
do you currently have a website?
If so, what are looking to change about your current website?
what do you like about your current website?
are you looking for a fresh look to your website or would you like to have additional functionality available? for example, do you have an easy way to post fresh content such as news announcements, staff updates, etc.?
do you have a budget range in mind?
do you have a timeline when you'd like to have your website up and running?
after getting some initial questions answered, a wire frame and scope is created and emailed to the prospective client. additional phone calls or face-to-face meetings are done to answer any additional question
Do you offer responsive design solutions?
Yes for use on all devices, whether small or large devices
How do I make a support request?
We love dealing with customers so we make it very simple. You can call us toll-free, you can call us local, you can email us at any of our main contact accounts
Because keyframe company has expert team, speed performance and it work on satisfying their customers
What are the steps of developing a Web applications?
- Information Gathering
- Testing and Delivery